PRIVACY POLICY

Effective Date: September 1, 2026

This Privacy Policy applies to the website https://wainew.com (the “Website”), owned and operated by Xiamen Wainew Intelligent Technology Co.,Ltd. (“Wainew”, “we”, “us”, “our”), a B2B manufacturer and exporter of dry‑ice pelletizers, dry‑ice blasting machines and related accessories. This policy describes how we collect, store, process, share and protect personal and business information obtained through website visits, contact‑form submissions, RFQ (request‑for‑quotation) submissions, email correspondence, trade‑show communications and commercial cooperation. This policy complies with applicable international data‑protection frameworks including the EU General Data Protection Regulation (GDPR), UK‑GDPR, California Consumer Privacy Act (CCPA/CPRA), and other relevant local data‑protection statutes.

1. Data Controller

Data Controller: Xiamen Wainew Intelligent Technology Co.,Ltd. Factory Address: Block B, 1st Floor, Innovation & Entrepreneurship Incubation Park, No. 98 Shitou Road, Maxiang Sub‑district, Xiang’an District, Xiamen, Fujian 361101, P.R.China Contact email: info@wainew.com Phone: +86 138 2524 7017

2. Information We Collect

2.1 Information you voluntarily submit

When you fill in contact forms, RFQ forms, send emails, negotiate OEM/ODM cooperation, or communicate with our sales team, we collect:

• Business‑related personal identifiers: full name, job title, corporate email address, business phone number, company name, company address
• Commercial inquiry content: technical requirements for dry‑ice equipment, target capacity, working‑condition parameters, OEM/ODM specifications, project background, target delivery timeline
• Business documents you provide: business license excerpts, tax‑identification information, import‑export registration documents for quotation, contract preparation and export‑document issuance
• Correspondence records: email threads, chat records, trade‑show business cards and notes generated during business communication

2.2 Automatically‑collected technical data

When you browse our Website, we automatically gather non‑confidential technical information via server logs, cookies and analytics tools: ‑ IP address, browser type and version, operating system, device type ‑ Access timestamp, visited page URLs, stay duration, referral source ‑ Cookie identifiers (please refer to cookie‑related clauses below)

We do not collect sensitive personal data such as racial information, health records or biometric data. We do not store credit‑card or full payment credentials; cross‑border payments are processed exclusively via third‑party banking channels.

3. Purposes & Legal Basis for Data Processing

For visitors within the EEA / UK / Switzerland, we process personal data under these lawful bases (GDPR Article 6):

1. Performance of contract / pre‑contractual steps: To reply to your RFQs, prepare quotations, evaluate dry‑ice‑machine feasibility, negotiate sales / OEM‑ODM contracts, process orders, produce pro‑forma invoices, arrange export logistics and provide technical after‑sales support.
2. Legitimate interest: Optimize website usability, conduct internal business statistics, prevent fraud and cyber‑risks, maintain business relationship with existing partners, improve our dry‑ice‑equipment product design and technical documentation.
3. Consent: For optional newsletter marketing and non‑essential cookies; you may withdraw consent at any time.
4. Legal obligation: Comply with Chinese tax laws, export‑control regulations, customs‑declaration requirements and other statutory reporting obligations.

We use collected information for: ‑ Responding to inquiries, technical consultation, quotation and RFQ follow‑up for dry‑ice production / blasting equipment ‑ Pre‑sales technical evaluation, OEM / ODM project assessment, preparing commercial proposals ‑ Executing confirmed orders: issuing invoices, packing‑list, commercial invoices, customs‑required export documents ‑ Technical support, troubleshooting, warranty‑case handling, spare‑parts coordination ‑ Sending product updates, industry news and newsletter marketing (you may opt‑out any time) ‑ Website stability maintenance, security protection and traffic‑pattern analysis ‑ Compliance with statutory export‑control, tax and accounting retention requirements.

4. Cookies and Similar Tracking Technologies

Our Website uses essential cookies required for normal website operation, plus optional analytical cookies. ‑ Essential cookies: Mandatory for page rendering, form submission and user‑session maintenance; cannot be disabled. ‑ Non‑essential / analytical cookies: Used to analyze website traffic and user behaviour. These will only activate upon your explicit consent. You may adjust cookie preferences via your browser settings or our website consent banner. Disabling non‑essential cookies will not block core functions including contact‑form submission.

5. Information Sharing & Disclosure

We do not sell, rent or trade your personal or business data to third‑party marketing entities. We may share your information only in limited scenarios below, and only to the minimum data required:

1. Authorized service providers necessary for business fulfilment:
   • International freight forwarders, shipping carriers: Only necessary consignee information for arranging equipment delivery.
   • Cloud‑service providers, email service providers, CRM systems, hosting providers who store business‑communication records. All processors are bound by data‑protection contractual obligations.
2. Legal or regulatory requirements: We may disclose data if compelled by valid court order, government authority, export‑control inspection, to defend our legitimate legal rights, prevent fraud or safety risks.
3. Business‑transfer scenario: In case of company merger, asset sale or reorganization, customer‑related information may be transferred as part of business assets; affected parties will receive proper notification.

We will never share your confidential technical specifications (dry‑ice‑machine custom parameters, project drawings) with external third‑parties without your written approval.

6. Cross‑border Data Transfer

Our business is export‑oriented. Data submitted via this website may be stored and processed within the People’s Republic of China. When you submit inquiry information, you acknowledge that cross‑border data transmission will occur for the purpose of quotation and order execution. We implement contractual and technical safeguards to protect transferred personal data consistent with international privacy standards.

7. Data Retention Period

‑ Inquiry‑related business data: Retained for the full duration of business relationship plus 7 years after last commercial contact, to satisfy accounting, tax, export‑document archiving and after‑sales‑service requirements. ‑ If no commercial contract is concluded after your inquiry: We retain your contact data for maximum 3 years for potential future cooperation, then anonymize or delete the records. ‑ Technical log and cookie data: Server‑access logs are retained for up to 12 months. ‑ When you request deletion: We will erase your personal‑identifiable data within reasonable time; please note that statutory‑mandatory archive copies (tax, export‑customs documents) must be kept in accordance with Chinese law and cannot be fully deleted upon individual request.

8. Your Data Subject Rights

If you are located in EEA, UK, California or other jurisdictions granting data‑subject rights, you are entitled to:

1. Right of access: Request copies of personal‑data we hold about you.
2. Right to rectification: Correct inaccurate contact or business information.
3. Right to erasure (“right‑to‑be‑forgotten”): Request deletion of your personal‑identifiable data, subject to statutory archive exceptions.
4. Right to restriction of processing.
5. Right to data portability.
6. Right to object to marketing or processing based on legitimate interest.
7. Right to withdraw previously‑given consent.

Submit your request by email: info@wainew.com. We will verify your identity before handling requests and respond within applicable statutory timelines. You have the right to lodge a complaint with your local data‑protection supervisory authority.

9. Security Measures

We adopt reasonable technical and organizational safeguards including encrypted transmission, access‑permission control, regular system maintenance to protect your submitted business information against unauthorized access, loss or leakage. Please note that no internet‑based data transmission can guarantee absolute security. You are also responsible for keeping your own business‑communication credentials secure.

10. Third‑party Websites

Our Website may contain hyperlinks to external third‑party sites (partner sites, platform links). We exercise no control over their privacy practices. When you leave wainew.com, you shall read the privacy policy of each external website.

11. Business‑to‑Business Only; Children’s Privacy

Our website and all services are intended exclusively for B2B commercial users. We do not intentionally collect personal information from children under 16 years old. If you believe we have obtained minor‑related personal data, please contact us immediately for removal.

12. Amendments to this Privacy Policy

We reserve the right to update this Privacy Policy. Updated versions will be published on this page with revised effective date. Material changes will be notified via website announcement. Continued use of our website after update constitutes acceptance of revised policy.

For any privacy‑related questions, please contact us at info@wainew.com.